There are a lot of moving parts that go into successfully managing a courier business. Receiving orders, dispatching drivers, verifying pick ups and drop offs, dealing with finances. In the past, all of these different components would have to be done differently, through different emails and phone calls and files and it easily becomes a lot to keep track of. With online courier systems, however, everything you need to run your business can be found on just one software!

Online Orders and Dispatching

With a centralized dashboard found on online courier systems, you can have access to every driver, order, and package all at your fingertips. No longer do you have to sort through threads of emails or shuffle through hundreds of pictures on your phone to make sure you have verification; with these online systems you can quickly manage every aspect of your operation. Customers can put in orders through their own portal, which will pop up for you on your side, and from there you can assign those orders to drivers and follow their delivery with real-time tracking and notifications. You can also leave notes, add attachments, or update route information all from one spot, so you can rest easy knowing that you have all the information for every order in one location.

Driver Communication

Next up after order dispatching is the actual delivery of the package. Before, you could be left in the dark for minutes or hours as your driver is out for delivery, increasing stress and not allowing for the most optimized routes. With online courier software 2-way mobile apps, you and your drivers can have instant, direct communication with each other. You can send out information to them about additional packages or drop off request changes, and they can send pictures of drop offs and customer signatures directly through the system. Everything that you could want for your deliveries is now safely and securely within the system, making it simple for you to check any specific order or driver information.

Simple Accounting

If orders, dispatching, and communication built directly into the software were not enough for you, online courier systems also have integrated billing and reporting features for your convenience. You can for example generate invoices for a specific client over a particular date range, all while managing their account through the platform. With these invoices as well as comprehensive reports available to you through the system, the financial structure of your business becomes a lot simpler and a lot easier to manage. And with QuickBooks integration, you can work with all your accounting and financial data within the system, cutting out the need for multiple platforms and having spread out information. With these online courier services, experience a cohesive financial structure, all in one place.

Your Courier Solution

Whether your business is currently being operated with two methods or twenty, involving hundreds of email threads or dozens of folders on your computer, there is definite room for efficiency improvement. And with all of the different components of your business being split apart from each other, it’s difficult to see how they intersect or how they influence each other. With online courier services like Digital Waybill, all of these different areas and parts can be combined onto one single platform, making it easier than ever to manage your business successfully. Schedule a demo with Digital Waybill today and see how this courier one-stop shop can help grow your business!