With any courier company, managing orders effectively and dispatching deliveries out to drivers efficiently is the first step in simplifying your workload. If you have a plan and a system of workflows in place when an order comes in, you’re well prepared to get that through quickly and spend more time working on the less visible parts of your company. By using digital courier software, your order game can be revolutionized!

From Automate to Delegate

No matter the size of your company, receiving and assigning orders takes up a good part of your day. Having to connect with your customers, your drivers, and your team to make sure that deliveries are as efficient as possible is a tough task! Add in all the manual work that goes into setting orders and you will have no time for anything else! Thankfully, digital courier software, like Digital Waybill, is here to help. With these online systems, you can schedule recurring orders if there are deliveries that need to be made to the same people every week or every month. You can also quickly and easily see a view of all your drivers, as well as their current packages and availability. With a few clicks of the mouse, you can get your order sent out to whichever driver makes the most sense, without the hassle! Once your order is connected with a driver, you can receive real-time order updates, including confirmations, pickups, and deliveries, ensuring that you are always on top of every order.

Simple Ordering, Simple Managing

Another important step of increasing your delivery efficiency is decreasing the amount of unclear or inaccurate order information. Sometimes a customer will put in the wrong delivery address, or provide unclear instructions and details that can make it tough to know how to manage. If you send the wrong driver out, your whole system can get backed up and the efficiency gains that you made on your end will be lost in the wind. With online courier software, order placement is easy and smooth, ensuring that your team is receiving the most accurate information. With autocomplete address fields, mobile accessibility, and easy access to placed orders, customers will have a harder time inputting the wrong information, easing the burden on you of figuring out what’s really correct. When ordering is simplified, managing the orders is too.

Track What you Manage, Manage What you Track

Once the order is placed by the customer and assigned to a driver, the management doesn’t stop there. You don’t have to leave the most important part of the order, the delivery, in other people’s hands. With digital courier systems, you have a wide range of tracking and notification options at your hands to make sure that you are always aware of what is going on. With two-way communication between you and your drivers, updates or changes to the order or the route can be efficiently shared, allowing you to make any necessary alterations on the fly. And with real time tracking, you will always be able to see exactly where your packages are, and exactly where they’re going. No more guessing or being in the dark until the delivery arrives, you will have full control and full access to all your orders, every step of the way.

Order Management to Business Management

With the help of online courier software such as Digital Waybill, you will quickly see the time and stress spent managing your orders will decrease significantly, giving you more time to manage your business. Make things easier on yourself while also getting more time to focus on what’s important. Schedule a demo today to see how Digital Waybill can improve the efficiency of your orders and your business!