While running a courier service, you will surely get orders from all types of clients. From customers in their homes, to small businesses sending out a few deliveries, to massive companies with a ton of different order options, and everywhere in between. With online courier software, no matter what type of client you’re working with, there are options for order specifications, exactly as they need.

Who’s Paying?

For every delivery, there are obviously two different places and clients attached to each one, the pickup location and client and the delivery location and client. Depending on what is being ordered and who is placing that order, the bill could be covered by a different entity. For example, if someone orders some household supplies from a company, it’s normally on the ordering customer to pay for delivery. However, if the company offers free delivery, then they would be the ones connecting with your team for payment. With online courier software, it’s super easy to have your customers set up which side of the equation is being charged. They can simply select whether they are the pickup company or the delivery company, and that side will be charged accordingly, and then you’re all good to go! For larger companies with multiple different departments, you and your customers can also set a specific cost center within the company, making it quick and convenient to get paid by the right people.

Third Party Ordering

Another facet of courier delivery that might come up is the existence of third party ordering. There might be a company who is so focused on their work and preparing their orders that they enlist the help of another person or company to place and receive orders on their behalf. Or, there might be a company who delivered something to the wrong address, and needs to set a different pickup location while still paying for the delivery themselves. There are hundreds of other scenarios similar to this that will assuredly pop up as you continue taking orders from a wide range of clients, which is why online courier software makes it easy to take care of that possibility! Your customers can simply set a third party company to be the charge to contact when they place an order, and can then set a pickup address and delivery address as normal. This way, you won’t have to worry about length email chains between a group of clients, and can instead simply see the order information as it comes in!

Orders Galore!

As your business continues to grow, you will receive more and more orders every day. The more orders you receive, the harder it is to manually take care of all of these different situations that pop up during ordering and payment. Here at Digital Waybill, we know how important it is to get all the necessary information of ordering and payments squared away, while also knowing that you have other aspects of your company to work on! That’s why we have made it quick and easy for customers, regardless of what their situation is, to set the correct payment info, giving you more time to work on anything else you need! Schedule a demo with Digital Waybill today to see how else we can help you, and your customers, place orders easily!